Health Receptionist

Xwchíyò:m (Cheam First Nation) is seeking a friendly and organized Receptionist to be the welcoming face and first point of contact for the Health Wing. This role is responsible for managing front desk operations, answering and directing phone calls, receiving and distributing mail, scheduling appointments, as well as maintaining a tidy and organized reception area. The ideal candidate is warm, respectful, and committed to fostering a positive experience for all community members and guests.

Duties & Responsibilities

• Provide polite and friendly service to all clientele, visitors, and staff.
• Welcome visitors in person or by telephone; answer or refer inquiries as appropriate.
• Direct visitors to designated Health Services staff and provide clear instructions as needed.
• Maintain a daily attendance log for Health Services staff.
• Answer incoming calls promptly and direct them efficiently to the appropriate person or department.
• Receive, log, and distribute all incoming and outgoing mail, faxes, and correspondence.
• Monitor visitor access and maintain security procedures, including managing the visitor logbook and granting Health Wing access.
• Transmit information or documents using a computer, scanner, or fax machine.
• Organize, post, and distribute health-related meeting notices, announcements, bookings, and schedules.
• Collect information from Health Services staff and ensure health-related updates are included in the weekly Cheam Community Newsletter.
• Maintain filing systems and ensure availability of current Health Services forms; provide information and forms to clients as needed.
• Oversee inventory and ordering of all Health office supplies, ensuring appropriate program coding; maintain clean and safe supply areas.
• Assist in the planning/coordination of health-related events, workshops, and community engagement sessions.
• Schedule venues, equipment, and supplies for programs; prepare participant lists and send notifications.
• Assist with Medical Transportation reporting as needed.
• Ensure all office equipment functions effectively; coordinate repairs or replacements as necessary. Keep the reception area clean, safe, and compliant with office procedures and regulations.
• Support administrative tasks such as photocopying, faxing, and taking meeting notes.
• Follow the building opening and closing procedures.
• Perform other duties as assigned.

Job Requirements

• 1–3 years of receptionist or administrative assistant experience is required; experience in a Health Services environment is considered an asset.
• Experience using telecommunication systems and standard office equipment is required.
• Proficient computer skills, including Microsoft Outlook, Word, Excel, and internet navigation.
• Strong time management, organizational, and customer service skills.
• Demonstrates a strong work ethic, high motivation, and ethical standards.
• Effective conflict resolution and problem-solving abilities.
• Ability to work in a team-oriented, culturally sensitive, and politically aware environment.
• Capable of balancing competing priorities, multitasking, and working well under pressure.
• Flexible and adaptable; willing to support cross-training and collaboration with other departments.
• Excellent listening, verbal, and written communication skills; comfortable engaging with community members and staff.
• Ability to maintain confidentiality and comply with Cheam First Nation’s policies and procedures.
• Knowledge, respect, and understanding of Stó:lō culture, traditions, and language are considered a strong asset.
• Experience working with First Nations communities is an asset.
• Valid Class 5 BC Driver’s License.
• A satisfactory Criminal Record Check is required.
• Professional appearance with a friendly, outgoing, and cooperative demeanor

How to Apply
Apply by submitting your resume and a cover letter detailing your relevant experience and interest in this role by April 25 to [email protected].

We encourage Cheam Band Members and Indigenous People to self-identify when applying.
Thank you for your interest in joining our team at Cheam. We appreciate the time and effort you have taken to apply for the Receptionist, Health role.

Please note that only candidates selected for an interview will be contacted. We thank all applicants for their interest and encourage you to apply for future opportunities that match your qualifications.