Resident Support worker

JOB DESCRIPTION

POSITION OVERVIEW:

The Resident Support Specialist will provide comprehensive support to residents of a 20-bed supportive housing program. This role is pivotal in ensuring a safe, clean, and supportive environment while fostering residents’ growth in life skills and self-sufficiency. The Specialist will perform a variety of tasks including case management, facilitating intakes and discharges, managing chores, hosting resident meetings, and maintaining a clean and orderly facility.

KEY RESPONSIBILITIES:

1. Case Management:
   • Develop and implement individualized support plans with residents.
   • Conduct regular check-ins to monitor progress and adjust plans as needed.
   • Provide guidance and resources for residents to achieve their personal goals.
2. Resident Intake and Discharge:
   • Conduct thorough intake assessments and orientation for new residents.
   • Facilitate smooth discharge processes, including transition plans and referrals.
3. Life Skills Development:
   • Assist residents in developing essential life skills such as budgeting, cooking, and personal hygiene.
   • Organize and encourage residents to attend workshops and one-on-one coaching sessions.
   • Support meal preparation
4. Chores and Facility Maintenance:
   • Coordinate and supervise daily and weekly chores to maintain a clean and orderly living environment.
   • Participate in cleaning and maintenance tasks as needed.
   • Maintain inventory checklists.
5. Resident Meetings:
   • Plan and host weekly resident meetings to address community issues, provide updates, and foster a sense of community.
   • Encourage resident participation and feedback.

6. Conflict Resolution and De-escalation:
   • Utilize strong de-escalation skills to manage and resolve conflicts among residents.
   • Handle difficult conversations with empathy and professionalism.
7. Administrative Duties:
   • Maintain accurate and up-to-date records of resident interactions and progress.
   • Prepare reports and documentation as required by program management.
8. Security Checks:
   • Room checks as well as common spaces to be monitored. Outside and grounds area checked and documented.

QUALIFICATIONS:

• Education and Experience:
  • Minimum of 2 years of experience in supportive housing, social services, or a related field such as working within the vulnerable population sector.
• Skills and Abilities:
  • Strong interpersonal and communication skills.
  • Proven ability to de-escalate conflicts and manage difficult conversations.
  • Organizational skills to manage multiple tasks and priorities.
  • Ability to work independently and as part of a team.
  • Cultural sensitivity and ability to work with diverse populations.
• Certifications:
  • First Aid/CPR certification (or willingness to obtain).
  • Food Safe (or willingness to obtain)
  • Training in de-escalation techniques and conflict resolution preferred (otherwise provided by Cheam First Nation)
  • Class 5 Driver’s licence
  • Able to pass a satisfactory criminal record check

WORK ENVIRONMENT:

• Ability to work evenings and weekends.
• Comfortable working in a residential setting and interacting with individuals who may have complex needs.

APPLICATION PROCESS:

Interested candidates should submit a resume and cover letter outlining their qualifications and experience to [email protected]

Cheam First Nation is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, genetics, disability or age.